WE GOT CALL FROM GAGAN AND HIS FRIEND RAMANDEEP IN 2019 THAT THEY HAS OPENED A NEW AGENCY IN MELBOURNE. AS THEY HAVE LEFT DESI TRAVELS. WE TRUSTED THEM AND PURCHASED TICKETS .BUT OUR TICKETS WERE CANCELLED DUE TO COVID IN 2019 .THEY DEDUCTED THE MONEY WHEN WE WERE GIVEN FULL REFUND FROM AIRLINES ,WE HAVE BEEN CHASING THEM AND NO RESPONSE AS THEIR CONTACT NUMBERS ARE ALL MOBILES AND ALL SWITCHED OFF ALSO WE FOUND OUT THEY ARE BASED IN MOHALI AND RAMANDEEP AND GAGAN OPERATES FROM MOHALI . THEY ARE USING SOMEONE BODY ABN NUMBER IN SPRINGVALE ,ALSO WE FOUND OUT THAT RAMANDEEP HAS BEEN CHARGED FOR THEFT OF DATA FROM HER PREVIOUS EMPLOYER AND FIR HAS BEEN LODGED .THIS INFORMATION WAS SEND WITH FIR DETAILS THROUGH EMAILS TO US .