Callactive Pty Ltd, Bentleigh East, VIC

With a proven track record spanning nearly four decades, CallActive has established and maintained their reputation for providing leading solutions in Call Centre Outsourcing that deliver Exceptional Customer Experiences for your customers.

We offer fully customisable, turnkey solutions to meet your requirements.

We take the time to understand your requirements and develop a customised solution for your business and customers.

We have extensive experience across all call centre functions including inbound, outbound and fully integrated sales, service and support; enquiries and complaints; lead generation; loyalty campaigns; customer and market research; order processing, quality assurance, and much more.

We also offer expertise across other customer channels including door to door sales, in-store and kiosk resources, even event staff.

Our in-house Learning and Development team offer a range of customised learning solutions from developing an effective induction program through to top up programs to make sure our staff are up to date with your latest product and services.

CallActive is the leading provider of in-person multi-lingual support, with 24/7 access to a diverse range of multilingual staff some of whom are fluent in up to three different languages. Contact CallActive for all your outsourcing contact centre requirements including inbound sales, outbound sales, telemarketing and customer service solutions.

• Australia & New Zealand

• English
• Mandarin
• Cantonese
• Korean
• Indonesian
• Vietnamese
• Arabic
• Spanish
• Italian
• Greek
• Thai