Australia Post Cremorne Junction LPO

I have had to use this local service since we moved to the area 4 years ago ... every experience has been horrific ! apart from rudeness - the place is a disorganised nightmare.( anyone who has seen their parcel storage area would testify to this . They can never find a parcel .... ) the worst experience has been a recent one WARNING to anyone sending an item overseas WITHOUT paying extra for tracking . 2 parcels sent on different days as gifts to the US never received by either party .Customs description clearly identifies what is inside and the AUD $ value .Paid around $35.00 postage for each item How can I check what happened to them ?

has anyone else noticed how the staff at Cremorne Junction Post Office take the customer drivers licence when picking up a parcelK then go into back of shop with your licence when they can read your notice if parcel iff your mobile phone. We always wonder if the staff are photocopying licence as a record of who picked up the parcel however surely that would be illegal because even the Police do not seem to do that. The staff should look at your licence but not take it off you and disappear out back of the shop. The male staff member is toxic he screams at customer if they dare to question him and has a favourite saying to tell you that you are rude! I made a formal complaint months ago and requested that our mail comes through Neutral Bay post office however no response and nothing changed. If it is a franchise it should be deregistered. Or the shop needs to be closed down. The male staff member is very threatening and abusive.

I had a VERY similar experience today. I have contacted AUS POST. That place should be shut down.

Cremorne Junction Post Office male staff member is threatening, abusive and toxic. He thinks nothing of screaming at customers. Please Australia Post close the shop or remove this man. He is a blight on the Australia Post name. Disgraceful.