If I could rate them a ZERO star, I would. stay away from this Mob. they sent me for a test drive WITHOUT DEALER PLATES ON so I could have known it was unregistered. They sold me a car telling me the Pink slip was electronically sent to RMS who later confirmed they NEVER received it and told me the car was out of REGO BY A MONTH!! I paid for a pink slip and it FAILED! Got the RMS involved who got an Accreditation guy to inspect it and he put a DEFECT NOTICE ON IT! Sultan claimed there was NOTHING WRONT WITH THE CAR! I got an unregistered permit and took it back to them and they insulted me and yelled at me saying there is nothing wrong with the Drive shaft & the back door hinges! its not broken! what wrong with the back door? They tried to intimidate me and tell me that I HAD TO PAY FOR THE REPAIRS TO MAKE THE CAR ROADWORTHY so I could get it REGISTERED!! I am a 70 y.o. Pensioner. Got Fair Trading involved and then NCAT. Sultan did not bother to turn up for mediation and the Judge awarded me a full refund plus my expenses. I am STILL WAITING FOR SULTAN to give me back my money - 3 months later!! STAY AWAY FROM this Mob, or you WILL REGRET IT!