I do NOT recommend this company. Very poor communication when it comes to issue that arise. Want money for work not completed. Fall back on vague terms that they manipulate to any situation. Found some rocks under the tree roots when grinding - wont complete grinding but you still have to pay full price. Your tree over hung the fence, so we dropped the branches on the fence and damaged it - not our fault the fence was in the way. We drove our kanga over your garden structure and broke it - not their fault it was there even though they had full access from the other side. Broke my clothes line, not their fault. I begged Shane to come out and assess it for himself and resolve the issues and was refused and met with hostility, bullying and threats. Ive had to get another company in, they confirmed its not completed, and to finish the stump grinding and offered to pay Acclaim the difference but nope, still threatening me. Not a nice person, dodgy practices, wont stand behind his work. Dont waste your time dealing with this company, save the headache and threats. More than happy for anyone to message me for proof of damage, his threats etc. i have nothing to hide, i tried to resolve this but Shane is not interested. Ive also had my review deleted from their facebook page and been blocked. i wonder how many other honest reviews have been deleted.