Hi there My husband and I visited Highgrove Bathrooms at Windsor Gardens last Thursday looking to purchase a new toilet and accessories . We had previously visited the big store next to Highgrove but there we were unable to see the toilets on display as they are all displayed well above viewing level and no staff around for any advice. We walked into Highgrove and Shaun approached as and spent the time with us deciding which one was going to be best for us and with what accessories. He was so extremely helpful not a pushy salesperson..It was just the good old fashioned service where people know what they are talking about and they genuinely want to help you, we have now had the toilet connected and really happy with it. Ross was also at the desk and he was also very friendly and welcoming to this store. It was a delight to visit Highgrove Bathrooms would certainly recommend them for great helpful service. Chris