During Accent Blinds sale, I ordered one of their items and as promised they delivered it in no time. And during my visit at their store, their staffs were friendly and patient with me, even though I must have driven them mad with my thousands of questions asked, and they were very professionally fit to do their job. Good training! And upon delivery, the products were well packed and their installers were as professional as their sales staff. Needless to say the outcome is fabulous. The blinds fit well on my windows and they look lovely. Always will recommend them.