Wilhire Truck and Auto rental, Wollongong, NSW

Beware. On top of all the other comments here, which are all sadly true, there is no insurance on these vehicles. You may save a few dollars, but you will wait 12 weeks for you deposit refund and if you hit another car you are liable to pay the damage on both vehicles as the insurance is non existent. And the proprietor is one of the biggest liars on two legs.

Wilhire is a dodgy business. The car they gave me had poor breaks, wouldn't start properly in the morning and the mirrors kept on unadjusting, which meant I couldn't see out of them. They were also not upfront with their total cost hire. They gave me a false quote before I arrived and neglected telling me all the information about petrol cost. This meant they charged me extra when I was not properly aware and they took the money out of my bond money which they very reluctantly gave back. They were extremely unprofessional and rude when dealing with my questions and complaints. They explained to me how they told the local cafe about how "stupid" and "inexperienced" I was. I was also called "naive" and my driving ability was negatively referred to. I was even followed to my car with abusive comments and personal insults. I couldn't recommend more, that you steer clear of Wilhire as they have terrible customer service, low quality, possibly unsafe cars and are deceptive about the services they provide.

does all above reviews & more , waited 3 weeks for the depoist & stopped card rang 5 times asked & more b******* said by him , finally got deposit back (7 weeks) STEER clear if not good luck he is a Mr know it all ????

Wilhire is being run by a geriatric scam artist. He swipes your credit card for either a $300 or $500 bond, depending in the size of the rental. He then fails to return the bond, hoping you'll forget about it. I rang him three times over three weeks and then finally went to the Dept of Fair Trade. I haven't got my money yet- a month after the initial rental, but he claims I'll get it in two or three days. Don't use this company.

DO NOT USE THIS BUSINESS!!!!! This company is a joke. They took a $500.00 deposit from me and promised it would be returned within a week its now 3 weeks later and still no money was returned for the bond of the truck rental. They are theifs! Stear clear of this company!