easyauto123 - Brooklyn

the most awful and frustrating experience I have ever had, staff are rude and condescending, impossible to reason with or have a professional conversation. staff have no knowledge in the industry, my sales rep Jashinta was googling answers to my questions in front of me. After a grueling negotiation process, once I placed a deposit and had a contract written they sold the car before I could test drive it! it's laughable how big of a bullet dodge that was, don't do business with these con artists, unsure how they sleep at night

Dodgy, exploitative, and dishonest. I'm honestly disgusted with my experience and I have passed it on to everyone I know who is looking for a used car. I reported that one interior part of the car I had purchased had been PACKED with cigarette ash (I am not a smoker and do not want smoke in my car) and they refused to clean it because "you can't expect a 14 year old car to be in showroom condition." Never mind the salesman's repeated insistence that the car would be thoroughly cleaned before purchase. There were several more enormous issues that I unfortunately don't have the space to mention, but I would give zero stars if I could.