Dr John Elphinstone is highly regarded by his patients for his professionalism, kindness, and expertise in ENT care. Many have had successful procedures with him, expressing gratitude for his attentiveness, thorough explanations, and reassuring bedside manner. One patient, suffering from long-term tonsillitis, felt relieved and confident after finally finding relief under Dr Elphinstone's care. Another patient appreciated Dr Elphinstone's understanding and patience during a lengthy and complex procedure.