The Royal Exchange Hotel in Traralgon is highly regarded by customers for its vegetarian options, nice clean environment, great service, and accommodating staff. The food is described as good quality and reasonably priced, with a particular mention of the Guinness on tap and karaoke. The pub offers friendly and quick service, with several staff members, including Declan, Kate, Justin, Maddy, and Tash, receiving praise for their exceptional attitude and helpfulness. The atmosphere is also appreciated, with some customers mentioning the presence of a Santa Claus during Christmas and a free raffle. The food is considered great value for money, with generous portions and tasty dishes.