570 Bourke Street, Level 2, Melbourne, VIC 3000
Victorian Ombudsman, Melbourne, VIC
Victorian Ombudsman
Opening Hours
Open now, Closes in 30 minutes
| Thursday | 7:00 am - 6:30 pm |
| Friday | 7:00 am - 6:30 pm |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:00 am - 6:30 pm |
| Tuesday | 7:00 am - 6:30 pm |
| Wednesday | 7:00 am - 6:30 pm |
updated on 30/1/2025
Opening Hours
Open now, Closes in 30 minutes
| Thursday | 7:00 am - 6:30 pm |
| Friday | 7:00 am - 6:30 pm |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:00 am - 6:30 pm |
| Tuesday | 7:00 am - 6:30 pm |
| Wednesday | 7:00 am - 6:30 pm |
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Description
Our purpose: to ensure fairness for Victorians in their dealings with the public sector and improve public administration.
Our intent:
Ensure Fairness
*independent and impartial complaint resolution
*encourage fair and reasonable decision making within the public sector
Enhance accountability
*independently investigate serious matters
*report on misconduct and poor administration
Support Continuous Improvement
*assist agencies learn from complaints and investigations
*investigate systemic issues and identify solutions
Protect Human Rights
*investigate whether an action or decision is incompatible with human rights
*make it easier for vulnerable people to complain
Categories & Keywords
- Government Office
- Government Organization
- Complaint handling
- Investigating serious matters
- Reporting on misconduct and poor administration
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