UXC Limited, Melbourne, VIC

We are committed to establishing and maintaining enduring customer relationships through a partnership approach based on mutual trust, common goals and 'doing the right thing'. We focus on intimately understanding our customers' needs and strive to deliver what the customer wants, not what the market expects. As an independent and locally-owned company we understand the regional ICT landscape and possess the market insights needed to work collaboratively with businesses in Australia. We beat out a competitive field at the 2013 ARN ICT Awards to be awarded the Best Reseller Performance Initiative of the Year. The key initiatives that impressed the ARN ICT Awards were our innovative range of solutions designed for the Mining, Oil & Gas sector including Entertainment & Content and Surveillance and Security Systems. We are a people business. We understand the critical importance of culture to a service organisation, it is key to ensuring our staff enjoy what they do, want to come to work and therefore, want to deliver an exceptional service to our customers. With this in mind we focus on implementing programs that translate internal cultural effectiveness into improved customer service.