Sculpt Physique Clinic, Merrylands, NSW

Purchased 8 sessions at a promo price of $1000 which turned out to be a nightmare. Came early for my first appointment and was attended to after 15 minutes of waiting. On my third appointment, I messaged the owner on her messenger account if I can possibly cancel and reschedule my session because I had a flat tyre and her clinic is 40 minutes drive away from my place. She responded coldly saying, it will be forfeited so I said no worries. I managed to replace my tyre with a spare one and hurried on for my appointment at 1030. When I got there, the owner bluntly turned me away and said, Unfortunately, I can’t take you in. I went on and explained I didn’t mean to cancel my appointment that is why I was asking if I can reschedule it but she insisted that for her, it was a cancellation because I had a flat tyre and how else can I get to their place. While I was busy sorting out my flat tyre, she was also busy booking someone else to take my spot. Easy money! She was so rude and treated me like she is giving me her services for free. Then few days after, she started sending me emails rescheduling and cancelling my succeeding appointments. I gave it up. I can’t be bothered dealing with these kind of people. After all, our hard earned money is all they care about. This is my most regretful purchase ever. On top of that, clinic is not presentable at all, the disposable bed linen is supposed to be single use and not to be wiped off in between customers! Never again! BEWARE of this clinic.