Pipereply, Surry Hills, NSW

Pipereply is an Australian software-with-a-service company building AI receptionists and CRM for trade and field service businesses - electrical, HVAC, plumbing, solar and beyond. When an enquiry comes in, our AI agents answer it in seconds by text and voice, qualify the job and book it into the calendar, then keep chasing every quote until you get an answer.

Two platforms run on the same engine. Solar AI-Q is the configuration for solar and battery installers, where we go deepest. Trades AI-Q is the same system set up for electricians, HVAC and any other trade. Both include the CRM, the AI agent team and the integrations.

We integrate with the tools you already run - OpenSolar and Pylon for proposals, Simpro, AroFlo and ServiceM8 for job management, plus custom API and webhook work. Pipereply is a partner of both AroFlo and Simpro.