Lorraine's Laundrette, Glen Iris, VIC

The lady who worked here was standing inside the doorway when I first walked up. She could see I was struggling carrying a big load of laundry and didn't even open the door for me. Then after I had loaded all my laundry and put the coins in the machines, they didn't start. The last step/instruction written on the machine was to press a button but I couldn't see a button anywhere. I went up to the lady and asked her for help. She came over and said that the instructions were clear. One of the machines had eaten my money and wouldn't start. The other one still started. She said I was "lucky" that one started. I told her not to talk to me like I'm dumb and to stop being rude. She said she wasn't and insinuated I was racist for English was her second language. WILL NEVER BE BACK!