Lisa Gowing Couture, Edgecliff, NSW

Management should be made aware and buyers alike that supplier, who supplies the Lisa Gowing gowns at the Edgecliff store in Sydney, provides Z class customer service. In an online enquiry in which I requested to be told the prices of four bridal dresses and the prices of four veils, this arrogant staff gave only an approximate range; and refused in a second email asking them the prices again. Staff was notified I was from interstate; and arrogantly told me to find out the prices I would have to travel interstate to the dresses to find out the exact price. I said I would take my business elsewhere; and staff was happy to lose me. As this would mean less work for them to serve a customer in their mundane pathetic job. Staff has no drive. If I was the boss I'd get rid of this staff; as I have email evidence of staff not wanting a potential sale. Would not recommend anyone to buy from this shop; where this staff needs to be retrained to serve customers. Staff emails should be monitored, as staff is a liability to the shop; providing poor customer service and unwillingness to help. Staff initial: T.T; (boutique manager)and this is second identical review; she she was notified it got posted and she had it removed, dear readers