Independent Body Corporate Management, Dingley Village, VIC

Zero Stars If Possible - Shouldn’t Be Operating Purchased a strata titled property managed by IBCM, nothing but issues since settlement. Zero communication, don’t respond to emails, incorrect information provided when requested. When asked if they had read an email, I was told “I’ve got that much on that I don’t have time to re-read emails” by the managing contact. It appears they’ve found a niche servicing senior owned properties where most owners don’t have means or capacity to question their management so they clip the ticket and do absolutely nothing in return. On investigation of insurances on purchase of property, we discovered the buildings were underinsured by 50% and IBCM were taking out 6mth policies at a time. I am still waiting on information requested in February 2024 from AGM minutes, and have not had a single response to any email since March 2024. Maybe involving ACA to investigate this business would get a reply! Avoid at all costs - they are an absolute joke and should cease trading immediately.

My property is not managed by IBCM, however they have added a plaque to our property saying that they manage us when they certainly didn't. When we queried them abotu it they said it was an accident. If they can't keep track of which properties they do or don't manage, I wouldn't trust them to manage your property.

I rate this Body Corporate Zero out of 10. I have been attempting to contact them since May 2014, with no success (by phone messages & email). I own my own property, and have paid Body Corporate fees for 20 years, ( 2 years with Independant Body Corporate) I am utterly disgusted with the way they have treated me!! They have constantly ignored my phone calls & they never answer the phone! It has always been impossible to contact them.