Greater National Group, Caulfield South, VIC

In 1978, Rob Sinclair decided the time was right to start his own insurance broking company. He'd worked with a major insurance company and realised what people really needed was a broker, to help them out, who could offer exceptional insurance service. Today the Greater National Group is one of the leading insurance brokers in Australia, with a team that values service and the personal touch just as much as Rob does. The Greater National Group now handles all types of insurance, has sophisticated computer systems to monitor and manage all policy types, and can get its clients extremely competitive insurance deals. The team is proud of its prompt and fair claim settlements. While it's certainly important to find competitive prices for the most efficient cover, it's only when you need to make a claim that youll discover whether you have a good deal. So it's being able to provide honest, reliable and fair advice that is the key to the success of the Greater National Group. Rob is a Fellow of the National Insurance Brokers Association (NIBA); he has been a member since 1982. Membership of NIBA involves compliance with a formal code of conduct, ensuring high professional and ethical standards. Most of the Greater National Group team maintain their Qualified Practising Insurance Broker (QPIB) as part of their continuing professional education. The Greater National Group is also part of the Steadfast Group, an insurance broker buying group. This means youll have access to a wide range of insurers with broad policy wordings and real clout when it comes to claims. So, when you need advice on an insurance matter, you'll know you're getting it from an honest, reliable and up to date expert.

• Insurance Agency