Customs House Hotel Williamstown

The Customs House Hotel in Williamstown is highly regarded for its excellent customer service and friendly staff. Patrons appreciate the helpfulness and patience of Darren, John, and others, with some praising the team for going above and beyond, such as replacing a slashed tyre or providing assistance to those with mobility issues. The food is also a highlight, with many describing the meals as delicious, fresh, and well-presented, and the menu being extensive. The atmosphere is warm and inviting, making it a great place for social gatherings. Parking can be a challenge with some metered spots and a single step entrance for wheelchair access, but overall the experiences shared are positive.