Complete Street And Offroad, Cairns North, QLD

I used Complete Street and off road on numerous occasions. Each time the work was great, price reasonable for the job and hus after service is exceptional. Highly recommend this work shop.

PLEASE BEWARE, Tony had my car 4 times for the same issue over 7 weeks and cost me $1350 and has same issue it went in with plus now more. Twice I only got a mile up the road and stalled and I had to return it, after he had had my car weeks longer than he stated, and every time he assumed me it was fixed “ running like new” but could answer me what was wrong or what had been done… 3 times I stalled on the Kuranda range lost all power the last time and each time it stalled I lost steering and brakes and at 55 I was a total mess crying and scared I was going to die. On the 4 time of tony reassures and then me breaking down on range 15 mins after picking it up I rang him crying and he said that his mechanic would work on it at his Kuranda shop and if it was not fit after that he would return my $1350. It wasn’t fixed the mechanic Jarrod told me if I got a clutch for my second car that was needing a clutch to drive he would put it in for free due the major stuff around and 7 weeks of no car and 4 attempts to take it home with Tony’s “ word it was fixed”. I lost my job due to not being able to make it for six weeks and telling them 4 times I would be returning, I can’t argue with that as this ongoing issue and time delays made this a true statement. They charged me $900 for placing the clutch in, I told them to take it out of the 1350 and we would call it even so the refused to give me my car until I paid. They wanted cash I said no I didn’t have any only my card. I had to wait for a link as there was no eftpos there… so I have a car that I can’t drive that I had paid to have fixed numerous times for the same issue and it wasn’t, a clutch placed in that I had to pay for even though the offer was made, a broken tail light that was done while they stuff cars in like sardines, no job and a lost of $7000 as the car is unsafe and unsalable for the value it should be. Tony gaslighted me and said I was trying to scam him. Tony I have all the time in the world now and a bad taste in my mouth and a deamination to ensure you have to address this issue and to stop doing dodgy stuff.