CentraCX, Melbourne, VIC

CentraCX VOC is a comprehensive SaaS based Voice of the Customer platform that enables organisations to collect, understand and drive action from customer feedback.CentraCX VOC is used by organisations of all sizes for customer satisfaction surveys, employee engagement, process and product improvement, complaint management and business reporting. It takes employee and customer surveys to the next level. From a team of 5 frontline employees through to thousands of agents in contact centres, regardless of size, CentraCX VOC can help you deliver great customer experiences.The CentraCX team builds on decades of survey innovation by reimagining how customer and employee feedback & experiences can harmonise to deliver sustainable business growth. Contact us for more information today.