Castello's Waterloo Cup Hotel, Moonee Ponds, VIC

The Castello's Waterloo Cup Hotel receives praise for its premium food quality, relaxing atmosphere, great location, and friendly staff. Some visitors enjoy the separate family bistro area with affordable and delicious menu, which is particularly suitable for families with young children. The kids' playground and activity books are appreciated by parents. The new owners have made significant improvements, creating a clean and fresh dining experience. A few customers appreciate the nice and friendly pokies staff. However, there are some negative experiences, including rude staff towards customers, lack of child-friendly facilities, and expensive drinks with hidden fees.