A1 Move, Box Hill, VIC

PLEASE READ: The registered name of the company is Different than this in their Certificate of Currency, but uses a phone number listed under other companies. It appears that the company has used a different name on Google Maps for their address, in an attempt to mislead customers into writing reviews for another business. The name they have used is also different than both this one and the one in the certificate of currency (https://goo.gl/maps/z99aqENnWPcDTEdc7). If you check the reviews on this page, you will find that many of them are similar to mine. Cassie was helpful and responsive when I contacted her to arrange the moving service. I expected the job to take around 2 hours as I had moved my own furniture before with a friend and it took less than 2 hours. However, the movers I received were extremely inefficient and wasted time in every possible way. To begin with, despite scheduling the job for 2:30-3:00 pm, the worker arrived at 12:30 pm, two hours earlier than expected. This caused some trouble with the building manager as I had to adjust my moving booking. During the work, they frequently stopped working after every trip between the house and the truck, and sometimes one of them would stay in the truck while the other worked alone. They loaded the trolley with little pieces when they could have loaded more, and sometimes they wouldn't even use the trolley to carry things and waste as much time as possible. I even had to ask the guy sitting in the truck to get off and help his co-worker. To make matters worse, when I asked them to take the washing machine downstairs where the laundry connection was, they refused unless I paid extra. I only hired this business for a light job as I am currently fasting and cannot do much physical work during the day. However, I ended up moving and sweating more than the movers themselves. They will give you a low hourly rate quote, but waste time to make you end up paying much more than if you went with a decent business with a higher hourly rate. I highly recommend that you save your money and avoid this business."