Geek Helpline - Products
Remote Support
Send an e-mail enquiry to Geek Helpline
44 AUD
per 15 mins
Most computer issues can be fixed remotely. During your Remote Session, one of our qualified geeks will connect to your desktop, laptop or electronic device through the internet using a special piece of software which allows us to take remote control of your device but also allow you to see what we’re doing at all times. At any point of the process you can ask us technical questions and we’ll be happy to answer them. The whole process is completely safe, we’ll never ask for email passwords etc, and our remote support is uninstalled after the session, effectively removing our access once the repair is finished.