Cold Rock Ice Creamery in Ballarat is loved by many for its great flavors and selection. Some customers praise the friendly and kind staff, especially Jordan with blue hair. The ice cream is described as high quality and worth the occasional splurge. However, some reviews mention issues with cleanliness and service. Prices can be on the higher side, especially for larger servings or with the addition of mix-ins. Parking and wheelchair accessibility are noted as positives.